lowongan kerja Shopee career Indonesia – IT Helpdesk

  • Full Time
  • indonesia (GeoMaps)
  • negosiasi IDR / Month
  • This position has been filled

rekrutmen-info-lowongan-kerja-shopee-indonesia-it-helpdesk

Tim People, Legal & Finance memegang salah satu peran penting di Shopee. Tim ini bertanggung jawab atas semua karyawan & kebutuhan bisnis mereka dengan menyalurkan sumber daya yang mendukung.

img by indojobku.com

Seiring berkembangnya Shopee, kebutuhan pengembangan karyawan juga meningkat. Hal ini dilakukan untuk menjadikan Shopee lebih baik lagi.

JOBS Description:

  • Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
  • Troubleshoot and resolve application issues, maintain and update technical support documentation
  • Handle asset management, maintain inventory and liaise with vendors
  • Manage IT infrastructure, system monitoring and reports
  • Implement and monitor office IT security and antivirus
  • Other duties include performing first level troubleshooting and support for scheduled server backups

JOBS Requirements:

  • Diploma or Bachelor’s degree in Computer Science, Information Technology or related discipline
  • In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
  • Hands-on experience in Windows server administration and basic knowledge in Linux server administration
  • Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals
  • Strong analytical and troubleshooting skills
  • Competent at documenting standard/applications operating procedures
  • Good interpersonal and communications skills to interact effectively at all levels
  • Ability to cover after-office hours and weekend support if there are any infrastructure issues
  • High-potential fresh graduates with no prior experience are welcome

JOBS Level : Entry Level

JOBS Placement : Willing to be placed in Sunter, Jakarta Utara

 


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